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199 Reviews

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Bad business

1
06 January 2017 , mark r (north easton, MA)

Called with a question 8 times over two weeks during business hours, leaving two VM. No one ever picked up a phone and no one returned my calls.

Company response:

Thank you for your words and the time to write a review. I apologize that we never returned your voicemail. I can assure you it was a mistake and we have taken steps to correct it. Our phones are now being answered M-F 8-5 and Saturday 8-2. If you should ever find the need to call us again i can assure you that your call will be answered in a professional way.

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1
29 December 2016 , Paul J (Boston , MA)

called and left free quote online. never called back.

Company response:

Paul I am sorry to hear that there was miscommunication between us through our online quote request service. I truly apologize that we never connected and want you to know that it must have been an oversight and you were not intentionally ignored. We do check our email several times a day and also our phones are answered M-F 8-5 and Saturday 8-2 . If you ever need service or anything else please let us know and we will show you exactly why we are a highly recommended company.

Fast and friendly door repair service

5
15 December 2016 , Kathleen M (Westwood, MA)

Service by Dan was very satisfactory, and he was a pleasure to do business with.
Same day repair was much appreciated.

Excellent Product & Services

5
28 September 2016 , MK K (Sharon, MA)

Thank you very much for installing my new garage door ! I like the new garage door and your services. Pete is GREAT !

Interior Designer

5
10 August 2016 , Victoria H (Wellesley, MA)

Excellent experience.

Very pleased

5
09 August 2016 , Mitch B (Dedham, MA)

Excellent service. Very prompt responsiveness.