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Rating Summary

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2 garage doors in Norwood

5
12 May 2021 , Michael F (Norwood, )

Everything looks and works very well (as expected). What took me by surprise was how much the new doors cut down on sound - added bonus!

I would like to talk to someone about the door… Read more
Everything looks and works very well (as expected). What took me by surprise was how much the new doors cut down on sound - added bonus!

I would like to talk to someone about the door track installation - originally the tracks were centered and now they are not.

Amazing Product!!

5
05 May 2021 , Russell S (Dedham, )

We recently had our garage door replaced and I wished I had done it sooner! The new garage door is amazing! You can barely hear it when it opens and closes, it is the quietest thing in our home!! … Read more We recently had our garage door replaced and I wished I had done it sooner! The new garage door is amazing! You can barely hear it when it opens and closes, it is the quietest thing in our home!! The entire process was simple and easy, we highly recommend Norwood Door Systems!

Very pleased!

5
10 April 2021 , Sue M (yarmouth port, )

Dan installed a new garage door with remotes and key pad entry. He was very courteous, explained what he was doing and did a great job. And when he found that one side of the trim was rotted… Read more Dan installed a new garage door with remotes and key pad entry. He was very courteous, explained what he was doing and did a great job. And when he found that one side of the trim was rotted underneath, he provided a couple of options and said he would come back later to install the weather proofing allowing us to arrange for a replacement of the board first rather than having to remove the weatherproofing and add it back. We worked with Eric to get a fast appointment. Highly recommended!

Completion of installation

4
06 April 2021 , Steve S (Walpole, )

The first day two installers took most of the day and left the job undone. When we got home we were surprised the way it was left.
The third day one installer came and finished the job to our… Read more
The first day two installers took most of the day and left the job undone. When we got home we were surprised the way it was left.
The third day one installer came and finished the job to our satisfaction.
In my opinion the area to improve is setting up the openers. We have only have one remote for each door, two cars had push buttons that now don’t work and we were left to setup myQ smartphone app ourselves. I will buy two more remotes for our cars.
All in all the doors look and work great

outstanding service

5
22 March 2021 , Barry G (Norwood, )

Pleased with the company and the way they treat customers.

Thanks

5
18 March 2021 , John B (Dedham , )

Service was very prompt. Installers came when promised and did a nice job. Great knowledge of the product. Only one issue - I didn’t realize that the rails were being replaced and I had a rack… Read more Service was very prompt. Installers came when promised and did a nice job. Great knowledge of the product. Only one issue - I didn’t realize that the rails were being replaced and I had a rack attached to the old rails. I felt bad that the installer had to disassemble that with all the skis on it. If I had known that up front I would have removed that before they came.
Very happy with the new door, much quieter.